We understand that first impressions count and that instilling confidence is vital to being successful. In order to do this we listen to our customers and review, and change where necessary, our procedures at every stage to ensure a smooth progression from enquiry though to delivery. The design, quotation, planning and accounts elements are all inhouse and we provide named points of contact for each stage. We pride ourselves on our ability to react quickly and our technical competence.
Quotations
Enquiries can be received and processed through numerous media types. We return quotations within 48 hours and typically with a fully dimensioned installation drawing. There are no hidden costs within our quotations and we clearly list the individual items included for. We supply you with the exact quantities needed to for each project within the quotation and do not expect you to take full packs of ancillary items.
Our quote includes for delivery to site and for mechanical off-loading, where applicable, within the price.
In order for us to achieve this we ask that before you send your enquiry that you check that the following information has been included:-
- Contact details with site address
- Floor plan including dimensions
- Indication of foundation positions
- Floor finishes
- Partition types and positions
- Target U Values for Thermal Floors
This will then enable us to provide a full, competitive and accurate quotation.
Should you wish to place an order then we will require:-
- Written Instruction, just reply to our email
- Ancillaries required and colour of air bricks
- Delivery requirements
- Site contact name and number
- Approval of the drawing prior to delivery
- Payment can be made by Bank Transfer
Design
Our 150mm deep beams are designed and manufactured in increments of 25mm to ensure compliance with the building regulations. Our beams are designed specifically for the domestic market and as such only weigh 25kg/m making them easier and faster to install than other heavier 150mm beams available.
Beam layout drawings are produced along with the quotation giving customers the ability to check that we have covered all the bases at an early stage providing confidence when placing your order.
For our Thermal Floor system we provide individual “U” Value calculations for each type/plo. These are designed using the latest BRE calculation method and approved by the BBA.
Full working drawings and design calculations are supplied for Local Authority approval.
Planning
Unlike may companies our delivery period starts from receipt of your order, not from drawing approval. From the initial receipt of the order our planning department will be in touch within 24 hours to discuss and agree a convenient delivery date. At which point we will discuss access to the site and will try to accommodate specific delivery requirements without additional charges, if possible, within the time frame required. This we offer to all our customers regardless of size of project or its location.
Deliveries can be sequenced for larger projects to suit your programme and beams can be colour coded to make the unloading and positioning of the beams as simple as possible.
Delivery
Precast floors, Thermal Floors and Traditional are normally available within 7 working working days from receipt of order, or quicker if required. We include for mechanical off-loading within our price and for timber bearers retained on site.
The polystyrene floor panels are supplied on a separate delivery and so the beams can be delivered ahead of the panels reducing site storage problems. We deliver the panels in colour co-ordinated shrink wrap packs which are easy to handle and transport across the site.
With each delivery we send laminated copies of the approved layout drawings and full installation guidance notes on the back of every drawing.
Delivery Vehicles
The precast concrete beams and ancillary items are delivered on wagon and drag (rigid with trailer) vehicles with mechanical off-load facilities included.
Delivery of the EPS panel are by articulated vehicle, separate to the beam delivery, and can be offloaded by hand or using on site machinery.
Please contact planning to discuss any site restrictions you may have and the options available.

Quotations
Enquiries can be received and processed through numerous media types. We return quotations within 48 hours and typically with a fully dimensioned installation drawing. There are no hidden costs within our quotations and we clearly list the individual items included for. We supply you with the exact quantities needed to for each project within the quotation and do not expect you to take full packs of ancillary items.
Our quote includes for delivery to site and for mechanical off-loading, where applicable, within the price.
In order for us to achieve this we ask that before you send your enquiry that you check that the following information has been included:-
- Contact details with site address
- Floor plan including dimensions
- Indication of foundation positions
- Floor finishes
- Partition types and positions
- Target U Values for Thermal Floors
This will then enable us to provide a full, competitive and accurate quotation.
Should you wish to place an order then we will require:-
- Written Instruction, just reply to our email
- Ancillaries required and colour of air bricks
- Delivery requirements
- Site contact name and number
- Approval of the drawing prior to delivery
- Payment can be made by Bank Transfer
Design
Our 150mm deep beams are designed and manufactured in increments of 25mm to ensure compliance with the building regulations. Our beams are designed specifically for the domestic market and as such only weigh 25kg/m making them easier and faster to install than other heavier 150mm beams available.
Beam layout drawings are produced along with the quotation giving customers the ability to check that we have covered all the bases at an early stage providing confidence when placing your order.
For our Thermal Floor system we provide individual “U” Value calculations for each type/plo. These are designed using the latest BRE calculation method and approved by the BBA.
Full working drawings and design calculations are supplied for Local Authority approval.
Planning
Unlike may companies our delivery period starts from receipt of your order, not from drawing approval. From the initial receipt of the order our planning department will be in touch within 24 hours to discuss and agree a convenient delivery date. At which point we will discuss access to the site and will try to accommodate specific delivery requirements without additional charges, if possible, within the time frame required. This we offer to all our customers regardless of size of project or its location.
Deliveries can be sequenced for larger projects to suit your programme and beams can be colour coded to make the unloading and positioning of the beams as simple as possible.
Delivery
Precast floors, Thermal Floors and Traditional are normally available within 7 working working days from receipt of order, or quicker if required. We include for mechanical off-loading within our price and for timber bearers retained on site.
The polystyrene floor panels are supplied on a separate delivery and so the beams can be delivered ahead of the panels reducing site storage problems. We deliver the panels in colour co-ordinated shrink wrap packs which are easy to handle and transport across the site.
With each delivery we send laminated copies of the approved layout drawings and full installation guidance notes on the back of every drawing.
Delivery Vehicles
The precast concrete beams and ancillary items are delivered on wagon and drag (rigid with trailer) vehicles with mechanical off-load facilities included.
Delivery of the EPS panel are by articulated vehicle, separate to the beam delivery, and can be offloaded by hand or using on site machinery.
Please contact planning to discuss any site restrictions you may have and the options available.